Vouchers

Buy vouchers

Vouchers, if offered in the shop, can be purchased like normal items. As soon as you have bought a voucher and it has been activated after successful payment, the amount appears under your shopping cart. Now you can send the desired amount by e-mail via the link "Send voucher".

How to send vouchers

To send a voucher, please click on the link "Send voucher" in your shopping basket. To send a voucher, we need the following information from you: First and last name of the recipient. A valid e-mail address of the recipient. The desired amount (you can also send partial amounts of your credit). A short message to the recipient. Please check your details again before sending. You can correct your details at any time before sending.

Shopping with vouchers.

As soon as you have credit, you can use it to pay for your order. During the order process you have the possibility to redeem your credit. If your credit is less than the value of your order, you must choose your preferred method of payment for the difference. If your credit exceeds the value of the goods, the remaining credit will of course be available for your next order.

Book vouchers.

If you have received a voucher by e-mail, you can book the amount as follows:
1. Click on the link provided in the email. If you do not have a personal account yet, you have the possibility to create one. 2.
2. after you have placed a product in the shopping cart, you can enter your voucher code there.

In case of problems:

If, contrary to expectations, you have problems with a voucher, please contact us by e-mail. Please describe the problem as precisely as possible. Important details include: your customer number, the voucher code, error messages from the system and the browser you are using.